Privacy Policy

This policy explains how Iridium Law Limited (trading as ADG Law), trading as Recover My PCP, uses your personal data when you visit this website or ask us to look into a car finance claim for you. We are the data controller for that information.

Key Terms

“Personal data” means information about an identifiable person. “Processing” means anything we do with it. “Special category data” means sensitive information such as health data, which we only use where the law allows.

Personal Data We Collect About You

• Your name, title and date of birth
• Contact details such as address, email and phone number
• Details of your car finance agreements, lenders and any compensation recovered
• Your signature and the records needed to act for you
• Technical information such as device and usage data collected through cookies

How Your Personal Data Is Collected

Most of it comes directly from you when you complete our claim form or contact us. We may also receive information from lenders, credit reference and search providers, and other parties involved in your claim.

How and Why We Use Personal Data

We use your data to check eligibility, run your claim, comply with our legal and regulatory duties as solicitors, keep proper records, and improve our service. Our lawful bases are performance of our contract with you, our legitimate interests, compliance with legal obligations, and, where required, your consent.

How and Why We Use Special Category Personal Data

If you tell us about a health condition or vulnerability so we can offer additional support, we use that information only for that purpose, relying on your explicit consent or on the basis that it is necessary for legal claims.

Promotional Communications

We contact you about your claim by phone, SMS and email. That is service communication, not marketing. Where we send marketing, you can opt out at any time by emailing us.

Who We Share Your Personal Data With

• Lenders, brokers and their representatives
• Barristers, experts, courts and the Financial Ombudsman Service
• Our IT, hosting, communications and case-management service providers
• Regulators and other bodies where the law requires it

Where Your Personal Data Is Held

Your data is held on our systems and those of our service providers, primarily in the UK and EEA.

How Long Your Personal Data Will Be Kept

We keep claim files for as long as needed to run your claim and then for the retention period required by our regulatory and insurance obligations, after which we securely delete or destroy them.

Transferring Your Personal Data Out of the UK and EEA

If data is transferred outside the UK or EEA, we make sure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

Your Rights

• Access to a copy of your personal data
• Correction of inaccurate data
• Erasure in certain circumstances
• Restriction of, or objection to, processing
• Data portability
• Withdrawal of consent where we rely on it

Keeping Your Personal Data Secure

We use technical and organisational measures to protect your data, including access controls, encryption in transit, and staff training. If a serious breach occurs, we will notify you and the regulator where required.

How to Complain

Please contact us first so we can put things right. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes to This Privacy Policy

We may update this policy from time to time. The current version is always published on this page.

How to Contact Us

Email info@recovermypcp.com, or write to Iridium Law Limited (trading as ADG Law), St Ann’s House, 1 Old Market Place, Knutsford, WA16 6PD.

Do You Need Extra Help?

If you need this policy in another format, or need additional support to deal with us, please let us know and we will do our best to help.